Verbal abuse of employees is a common practice during rush hour in the food business.

Everytime.

I don't mean by the customers.

We're talking fine dining here. I never even see a customer in my line of work.

I don't mean by the customers either, I know how it is like to be in kitchen of a restaurant and how you have to keep apart your sensibility (in my case).

Yeah, and I got an earful of it last night. I'm surprised the chef didn't have an aneurysm.